Order Chipotle Online - Quick Answer
You can order Chipotle online through the Chipotle app or chipotle.com for free pickup, Chipotlane drive-thru, or delivery. Ordering directly is the cheapest and only way to earn Rewards points (10 per $1). Avoid DoorDash and Uber Eats when you can - they add delivery and service fees and mark up menu prices by $1-3 per item. For zero fees, choose pickup and order 10-15 minutes ahead.
Every Way to Order Chipotle Online
All the channels compared on fees, points, and what each is best for.
| Method | Fees | Earns Points? |
|---|---|---|
| Chipotle App | None for pickup | Yes (10 pts/$1) |
| Chipotle.com Website | None for pickup | Yes (10 pts/$1) |
| Chipotlane Drive-Thru | None | Yes (10 pts/$1) |
| In-Store Pickup Shelf | None | Yes (scan QR) |
| Delivery (in Chipotle app) | Delivery fee + service fee | Yes (10 pts/$1) |
| DoorDash / Uber Eats | Delivery + service fee + marked-up menu prices | No points |
How to Order Chipotle Online (Step by Step)
- 1
Open the Chipotle app or chipotle.com
Both use the same account and menu. Sign in (or join Rewards free) so your order earns points.
- 2
Choose your store
Pick the nearest location. Pickup times and Chipotlane availability show per store. Use our store locator to find the closest one.
- 3
Build and customize
Add your entrée and set toppings to extra, light, or on-the-side - exactly like the counter.
- 4
Select pickup or delivery
Choose free in-store pickup, Chipotlane, or paid delivery. Pickup is the cheapest and is usually ready in 10-15 minutes.
- 5
Pay and confirm
Pay with a card, Apple Pay, Google Pay, PayPal, or a gift card. Show your QR code if picking up in store.
New to the app? See our full Chipotle app guide, or check store hours before you order.
Chipotle Delivery: What It Really Costs
Delivery is convenient but it's the most expensive way to eat Chipotle. A $9.79 Chicken Bowl can become $15-17 once you add a delivery fee, a service fee, taxes, and a tip. On third-party apps the menu prices themselves are often higher than in-store, so you pay a markup before fees even start.
If you want delivery, ordering it inside the Chipotle app is usually cheaper than DoorDash or Uber Eats and still earns Rewards points. If you can pick up, you'll save the most - and a group order or catering is the better deal for feeding several people.
Order Chipotle Online FAQ
How do I order Chipotle online?
Order through the Chipotle app or chipotle.com: choose your location, build and customize your meal, select free pickup, Chipotlane, or delivery, then pay. Ordering directly (not through a third-party app) is the only way to earn Chipotle Rewards points.
Is it cheaper to order Chipotle on the app or DoorDash?
The Chipotle app is cheaper. Third-party delivery apps like DoorDash and Uber Eats add a delivery fee, a service fee, AND typically mark up Chipotle's menu prices by $1-3 per item. Ordering in the Chipotle app for pickup avoids all of these and earns Rewards points.
Does Chipotle charge a delivery fee?
Yes. Delivery ordered through the Chipotle app adds a delivery fee plus a service fee. To avoid fees entirely, choose free in-store pickup or the Chipotlane drive-thru and order 10-15 minutes ahead.
What is a Chipotlane?
A Chipotlane is Chipotle's drive-thru pickup lane for digital orders. You order ahead in the app or online, then collect your food from the Chipotlane window without getting out of your car. It is pickup-only - you cannot order at the window like a traditional drive-thru.
Do I earn rewards points ordering online?
Yes, as long as you order directly through the Chipotle app, chipotle.com, or by scanning your QR code in-store. You earn 10 points per $1. Orders placed inside DoorDash, Uber Eats, or Grubhub do not earn points.